When you download the Application you will provide information about yourself, your health status, your connections and your preferences for health information. Some of the information that you provide to the Application is Protected Health Information ("PHI") as that term is described under the Health Insurance Portability and Accountability Act. With your permission, this information will be shared with your healthcare provider (Provider). The information we collect is as follows:
If you register to create an Account, we require you to submit your first name, last name, email address and phone number. We will also collect any other information that you choose to submit in connection with your Account. We will use your Account and related information to communicate with you via the Application through push notifications or through the contact information that you provide. You can access information associated with your Account and the communications settings for your Account within the Settings and User Profile pages of the Application or by emailing firstname.lastname@example.org. Our communications to you may relate to your Account or may relate to patient engagement services we provide to you, or other administrative or legal notices related to your Account or the Application. If you do not want to receive any communications from us, you may close your Account and cease use of the Application by uninstalling it. Ceasing use of your Account will not impact the treatment you receive from Provider.
We may collect, or have collected on our behalf, information about your use of the Application, such as your user activity, the pages you view and the date, time and duration of your activity. We also may collect and store information that your mobile device provides to us in connection with your use of the Application, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, requested and referring URLs, and other information about your device(s), operating system, and the state or country from which you accessed the Application. We use this information for internal business and administrative purposes and to understand how you interact with the Application in accordance any applicable HIPAA Business Associate Agreements.
Cookies: Cookies are small data files that consist of unique identifiers that reside on your device and in emails we send to you. Cookies may transmit information about you and your use of the Application, such as your browser type, search preferences and the date and time of your use. Cookies may be persistent or stored only during an individual session and may serve the following purposes, among others:
- To make the Application work in the way you expect it to. For example, we may use a cookie to tell us whether you have already signed up for the Service or already scheduled an appointment.
- To allow notice of information or options that we think could improve your use of the Application. For example, we may use a cookie to allow us to stop showing you the sign-up screen if you have already signed in.
It may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may affect your ability to use or access the Service and your preference settings may not be saved. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings.
In addition to the purposes set forth above, we use the information we collect to fulfill your requests, provide the Application, improve the performance and quality of the Application, personalize your experience, track usage of the Application, provide feedback on the Application, provide customer support, communicate with you about your Account and use of the Application, back up our systems and allow for disaster recovery, enhance the security of the Application, and comply with our legal obligations.
We will only share information about you in conformance with applicable legal requirements. This means that we may create summaries of information about you, and other individuals, that do not identify any person individually, and share that summary with others.
We will automatically collect cookies and other PHI and as a result we do not currently honor "do not track" requests. The Application is neither connected to nor is it participating in any advertising or online behavioral networks.
The Application may contain links to unaffiliated third party websites. Neither ICmed nor Provider has any responsibility or liability for such third party websites and do not endorse the same. We do not share your information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on all third party applications, websites or services that you visit or use.
The Service is not directed or intended for children or minors under 13 years of age. We do not knowingly collect personal information from anyone under 13.
Your privacy and the security of your information is very important to us. We protect your PHI in accordance with HIPAA's Security Rule requirements. To the maximum extent permissible under applicable law (and subject to their compliance with HIPAA), each of ICmed and Provider assume no responsibility, and expressly disclaim all liability, with regard to the loss or disclosure of your personally identifiable information and/or PHI due to causes outside of their respective direct control, including, without limitation, general Internet or transmittal failures and the actions of third-parties, such as hackers. TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW (AND SUBJECT TO THEIR COMPLIANCE WITH ANY APPLICABLE HIPAA PROVISIONS), YOU HEREBY EXPRESSLY RELEASE AND HOLD HARMLESS ICMED, PROVIDER, AND THEIR RESPECTIVE SHAREHOLDERS, SUBSIDIARIES, AFFILIATES, DIRECTORS, OFFICERS, TRUSTEES, EMPLOYEES, VOLUNTEERS AND AGENTS (COLLECTIVELY, THE "RELEASEES") FROM ANY AND ALL LIABILITY FOR ANY INJURIES, LOSSES, OR DAMAGES OF ANY KIND ARISING FROM OR IN CONNECTION WITH THE USE AND/OR DISCLOSURE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION AND/OR PROTECTED HEALTH INFORMATION.
Via email at: email@example.com
Or by mail at:
101 N. Haven Street, Suite 103
Baltimore, MD 21224
Or by Phone at: 240-200-7309